Web Sites Covered
This Privacy Statement covers the information practices of Web sites that link to this Privacy Statement: http://insite.metrixware.com; (referred to as “Metrixware’s Web sites” or “the Company’s Web sites”).
Metrixware’s Web sites may contain links to other Web sites. Metrixware is not responsible for the information practices or the content of such other Web sites. The Company encourages you to review the privacy statements of other Web sites to understand their information practices.
Personal Information Collected
Metrixware offers a variety of services that are collectively referred to as the “Service.” Metrixware collects information from individuals who visit the Company’s Web sites (“Visitors”) and individuals who register to use the Service (“Customers”).
When expressing an interest in obtaining additional information about the Service or registering to use the Service, Metrixware requires you to provide the Company with contact information, such as name, company name, address, phone number, and email address (“Required Contact Information”). When purchasing the Service, Metrixware requires you to provide the Company with financial qualification and billing information, such as billing name and address, credit card number (“Billing Information”). Metrixware may also ask you to provide additional information, such as company annual revenues, number of employees, or industry (“Optional Information”). Required Contact Information, Billing Information, and Optional Information are referred to collectively as “Data About Metrixware Customers.”
As you navigate the Company’s Web sites, Metrixware may also collect information through the use of commonly-used information-gathering tools, such as cookies and Web beacons (“Web Site Navigational Information”). Web Site Navigational Information includes standard information from your Web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the Company’s Web sites (such as the Web pages viewed and the links clicked). For additional information about Metrixware’s collection of Web Site Navigational Information, please click here.
Use of Information Collected
The Company uses Data About Metrixware Customers to perform the services requested. For example, if you fill out a “Contact Me” Web form, the Company will use the information provided to contact you about your interest in the Service. The Company will also use the software application source code that you would provide for the purpose of analysis and audit.
The Company may also use Data About Metrixware Customers for marketing purposes. For example, the Company may use information you provide to contact you to further discuss your interest in Metrixware, the Service, and to send you information regarding the Company and its partners, such as information about promotions or events.
Metrixware uses credit card information solely to check the financial qualifications of prospective Customers and to collect payment for the Service.
Metrixware uses Web Site Navigational Information to operate and improve the Company’s Web sites. The Company may also use Web Site Navigational Information in combination with Data About Metrixware Customers to provide personalized information about the Company.
For additional information about the Company’s use of Web Site Navigational Information, please click here. |
Customer Data
Metrixware Customers use the Service to host data, source code and information (“Customer Data”). Metrixware will not review, share, distribute, or reference any such Customer Data except as required for the performance of the Service, and as may be required by law. Individual records of Customer Data may be viewed or accessed only for the purpose of resolving a problem, support issues, or as may be required by law. Customers are responsible for maintaining the security and confidentiality of their Metrixware usernames and passwords.
Security
Metrixware uses robust security measures to protect Customer Data from unauthorized access, maintain data accuracy, and help ensure the appropriate use of Customer Data. When the Service is accessed using Internet Explorer version 6.0 or later, Firefox version 2.0 or later, or Safari version 3.0 or later, Secure Socket Layer (“SSL”) technology protects Customer Data using both server authentication and data encryption. These technologies help ensure that Customer Data is safe, secure, and only available to the Customer to whom the information belongs and those to whom the Customer has granted access. Metrixware hosts its Web sites in a secure server environment that uses firewalls and other advanced technology to prevent interference or access from outside intruders. Metrixware also offers enhanced security features within the Service that permit Customers to configure security settings to the level they deem necessary.
Because the Company uses the Service to maintain Data About Metrixware Customers, this information is secured in the same manner as described above for Customer Data.
Correcting & Updating Your Information
Customers may update or change their registration information by editing their user or organization record. To update a user profile, please login to http://insite.metrixware.com with your username and password and click “User Management” To update an organization’s information, please login to http://insite.metrixware.com with your username and password and select “User Managment.” To update Billing Information or have your registration information deleted, please email insite.support@metrixware.com or call (33) 5569-3220. To discontinue your account and to have information you maintained in the Service returned to you, please email insite.support@metrixware.com or call (33) 5569-3220. Requests to access, change, or delete your information will be handled within 30 days.
Changes to this Privacy Statement
Metrixware reserves the right to change this Privacy Statement. Metrixware will provide notification of the material changes to this Privacy Statement through the Company’s Web sites at least thirty (30) business days prior to the change taking effect.
Contacting Us
Questions regarding this Privacy Statement or the information practices of the Company’s Web sites should be directed to Metrixware Privacy by clicking here or by mailing Metrixware, 87, Avenue François Arago - 92017 Nanterre Cedex, FRANCE.
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